Order Issues & Replacements
If your order is missing an item, contains an incorrect item, or an item arrives damaged, we sincerely apologize for the inconvenience. We’ll work quickly to make it right.
Damaged Item
If your item arrived damaged, please email a photo of the damage to [email protected]. Once we receive your email, we’ll provide you with a prepaid return label. After the damaged item is returned, we’ll ship out a replacement.
Incorrect Item
If you received the wrong item, please return it using the return label provided to you by email. Once we receive the tracking information for the returned item, we’ll ship out the correct item.
Missing Item
If an item is missing from your order, please contact us and let us know which product was missing. We’ll send the missing item out as soon as possible.
We sincerely apologize for any inconvenience and appreciate your patience while we get the issue resolved!